
Last Updated: December 9, 2023
This Messaging Privacy Policy explains how Agent Offer ("we," "us," or "our"), collects and uses information about you in connection with our text message marketing and informational program (the “Messaging Service”).
We use a third-party platform, Launch Control, to provide the Messaging Service. For purposes of the Messaging Service, Launch Control acts as our service provider and data processor.
Collection of Information
We collect information from and about you when you voluntarily participate in the Messaging Service. This may include:
Your mobile phone number and email address provided when you opt in
Messaging history and any information you include in text messages you send to us
Contact information you provide when reaching out for support or with questions
We may also collect information through cookies or similar technologies used on our website or landing pages. These technologies help personalize your experience and improve our Messaging Service (for example, tailoring follow-up messages based on prior interactions).
If you participate in surveys, research studies, promotions, or other campaigns associated with the Messaging Service, we may collect the information you choose to provide in connection with those activities.
Use of Information
We use the information we collect to:
Deliver, operate, and support the Messaging Service
Communicate with you regarding your inquiry, options, or next steps
Improve, analyze, and customize our messaging and outreach
Maintain compliance with legal and carrier requirements
Sharing of Information
We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers that help us operate our business and communications, including but not limited to:
Launch Control (SMS and messaging services)
Mailchimp (email communications and marketing automation)
Google Workspace / Gmail (email communications)
GoHighLevel (GHL) (CRM, forms, automation, and follow-up communications)
These providers process information solely on our behalf and under our instructions.
Legal Requirements and Protection
We may disclose information if we believe disclosure is necessary to:
Comply with applicable laws, regulations, or legal processes
Respond to lawful requests from public or government authorities
Enforce our agreements
Protect the rights, privacy, safety, or property of Agent Offer or others
Pursue available remedies or limit potential damages
Aggregate or De-Identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Protection of Information
We use reasonable physical, technical, administrative, and organizational safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention of Information
We retain your information for as long as you participate in the Messaging Service or as required to comply with legal obligations, resolve disputes, and enforce agreements.
Choices and Controls
Consent to receive automated marketing or informational text messages is not a condition of any purchase.
You may opt out of the Messaging Service at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. After opting out, you may receive a final confirmation message.
Text Message Campaign Data Selling
We do not sell personal information collected in connection with the Messaging Service, including mobile phone numbers or consent data. We do not share such information for cross-context behavioral advertising or targeted advertising purposes.
Contact Us
If you have questions about this Messaging Privacy Policy, contact us at:
Agent Offer
Agent Offer, LLC
595 Trelago Way
Maitland, FL 32751
Email: [email protected]